Watch Collection Return & Refund Policy

At Watch Collection, we strive for customer satisfaction and stand behind the quality of our luxury timepieces. To ensure a smooth and hassle-free shopping experience, we have outlined our return and refund policy below.

Return Eligibility

We accept returns in the following cases:

• The product is damaged or defective upon arrival.
• You have received the wrong product.

To qualify for a return:

• The product must be unused, in its original packaging, with all tags attached.
• An unboxing video is mandatory for return or exchange requests. Without an unboxing video, no return or exchange will be accepted.

Return Period

• You must initiate a return request within 7 days of receiving your order.
• Requests made after this period will not be accepted.

Exchange Policy

• If you receive a damaged or defective item, you may opt for an exchange instead of a return.
• Our customer care team will assist you in processing the exchange and ensure that a replacement is sent as soon as possible.

Policy Updates

• Our return and refund policy may be updated from time to time without prior notice. We encourage customers to review this policy periodically.

For any further questions or assistance, please feel free to contact our customer support team.

Thank you for choosing Watch Collection. We appreciate your trust in us!